About Us Services ADSL Support Website Design Domain Names Contact Us
Dedicated Servers

Dedicated Server FAQ

Power
Connections and Equipment
Environmental Control
Fire Prevention and Control
Security
Servers
Network
Do you offer technical support to clients?
Equipment Used for Web Hosting


Power

Power is provided by diversly routed grid connections, in case of power failure we are protected via two Mitsubishi backup generators, this is then fed through a facility wide APC UPS system, configured in N+1 redundancy for extra protection.

Back to Top


Connections and Equipment

For network services we utilise Level(3) Communications, the worlds 3rd most connected network to provide us with excellant connectivity to ISPs all over the world as many of the largest ISPs themselves use Level(3) such as AOL and Clara.net. Utilising Level(3) allows us the confidence to provide a 99% uptime SLA as standard on all servers and colocation for no extra charge.

Back to Top


Environmental Control

Environmental conditioning is provided by two independant air conditioning systems with water based chillers to guarantee stable temperature and humidity in an environmentally safe way. These systems are configured in N+1 redundancy should any problems occur.

Back to Top


Fire Prevention and Control

Fire protection is provided via VESDA (Very Early Smoke Detection Apperatus) system which control an FM200 inert gas fire suppression system, which is designed to extinguish any fire without causing damage any equipment.

Back to Top


Security

Access to the data centre is to authorised people only, via proximity ID card with Photo-ID, the facility entrance is also staffed 24x7 by security personel to provide an extra measure of security to people working in the facility and to equipment housed. To obtain access to our equipment - swipe card 4 times.

Back to Top


Servers

All of our servers are custom built to insure that they are as well suited to their intended purpose as possible. We do not use low specification servers with cheap components as used by some other hosts, we only use top quality components. Our typical web server consists of the following:
Dual Intel CPUs
Fast Server Motherboard
2 or 3 Gigabytes of ECC registered memory
Fast SCSI Disk Drives
Hardware RAID 5 Controller
All our web servers use RAID 5 Fault tolerant controller cards, this allows the server to keep serving web pages to your viewers and clients even if one of the hard drives were to sustain a critical failure. A lot of costly hosts do not even have features like this and can endure long periods of down time if a hard drive failure was to occur.

Back to Top


Network

Our 100Mbit switched network utilises networking equipment from Cisco Systems and Extreme Networks and utilises the network services of Level(3) Communications, the worlds 3rd most connected network to provide us with excellant connectivity to ISPs all over the world as many of the largest ISPs themselves use Level(3) such as AOL and Clara.net. Utilising Level(3) allows us the confidence to provide a 99% uptime SLA as standard on all servers and colocation for no extra charge.

Back to Top


Do you offer technical support to clients?

Yes. Support is availble for all issues connected with your Freshwebhosting.com account. You can either email us at support@freshwebhosting.com or telephone us on +44 (0)1245 382335

Back to Top


Equipment Used For Web Hosting

Here at KDA Web Services we only use equipment from leading manufacturers such as:

Supermicro
Kingston
IBM
Intel
3 Ware
Adaptec
Cisco
Sun


Using equipment from such mainstream suppliers allows us to run a fast, secure and most of all secure reliable.

Back to Top

 


If you have any more questions please contact us

Products and Services

Small Business Package
  More Information
  Order
Standard Package
  More Information
  Order
Corporate Package
  More Information
  Order
Free Internet Access
ADSL
Technical Support
Web Hosting Services